Forum? Like https://www.discourse.org/
DD – Support through stackoverflow?
MT – Gitter?
JW – what problem how we are trying to solve? Coding and scientific areas?
JD – What are the problems we are trying to solve? How to grow user base? How to provide support?
MS – How do we record problems solved for the future records
JW – Github issues tracker solves all these problems, but is potentially less inviting.
JDC – Is there a way to widen the topic?
MKG – What about LiveComs?
JDC – MolSSI and LiveCOMS could work
MS – If we do something of a wider scope, maybe we would be able to get on stackoverflow/stackexchange. Perhaps we could bring enough people to colonize it: https://chemistry.stackexchange.com/questions/tagged/computational-chemistry. Talked to a few people how to make LiveCOMS as a part of teaching and this might be something of interest.
MT – My worry is that the login barrier might deter some users from asking useful questions.
JD – instrumentation of software for user tracking (how many downloads, etc)
JW – I’m still skeptical about it, but I worry we might end up in trouble with pharma.
DD – https://matthewrocklin.com/blog/2019/02/28/slack-github